Yes, Zoho is a product based company. It does not provide its clients with custom IT services. Instead, it develops its own software products and sells them.
Zoho is a Zoho Corporation, which is a technology company based in India and is privately owned and creates business software by utilizing the cloud. It specializes in Software as a Service (SaaS) products. The company creates, innovates, and services over 55 integrated business applications globally.

Quick Overview of Zoho Corporation
| Details | Info |
| Founded | 1996 |
| Founders | Sridhar Vembu and Tony Thomas |
| Headquarters | Chennai, Tamil Nadu, India |
| Company Type | Private |
| Industry | Business Software, Cloud Computing |
| Employees | 15,000+ |
| Revenue (FY23) | ₹8,703 crore |
| Popular Products | Zoho CRM, Zoho Mail, Zoho Books, Zoho Projects |
| Official Website | www.zoho.com |
Company History
Zoho was founded in 1996 by the name AdventNet, Inc. in New Jersey. The company was founded by Shridhar Vembu and Tony Thomas. Initially, it developed network management software.
In 2005, Zoho was formed and introduced Zoho CRM into the software market. Many of these products were launched by the company such as Zoho projects, creator and Zoho writer. In the year 2009, AdventNet was renamed Zoho Corporation.
Zoho has been increasing its product range over the years. In 2017, it released Zoho One that integrates numerous business applications. In 2020, it launched Zoho Workplace. In 2023, the company reached 100 million users all over the world.
Current Status
Zoho develops all of its software in house. It provides sales and marketing tools, financial tools, and HR, IT management, and collaboration tools.
The company has over 80 countries as its customers. It operates information hubs in 18 locations around the world. Zoho is still profitable and privately owned. It is not reliant on external investors.
There are also divisions of Zoho like ManageEngine and manufactures products as Zoho Mail, Arattai and Ulaa Browser.
Future Outlook
Zoho will expand internationally and increase its product ecosystem. It has heavy investment in the field of research and development. Artificial intelligence is another trend that the company pays attention to, as it has the platform Zia.
Zoho will serve additional small and medium businesses by providing inexpensive and highly secure software solutions. Zoho will keep growing and standing out as a top product based SaaS company with its stable growth and leadership.